General Lead Time
Please allow about one week for general orders. Availability may vary based on order size and our existing schedule.
Order Policies
Clear expectations from the start.
These policies help protect production time, ingredients, and reserved order dates while keeping the ordering process simple for customers.
Holiday Orders
Holiday orders should be placed as early as possible. Ordering closes two weeks before the holiday.
Payment
Standard orders are paid up front. Custom-order deposit requirements are based on the size, complexity, and needs of the individual order.
Cancellations
Cancellations within 24 hours of placing an order are eligible for a full refund. After 24 hours, payments are non-refundable.
Late Pickup / No-Show
Please communicate with us if plans change. Late pickup or a no-show without prior communication may result in loss of the product with no refund.
Local Delivery
Local Kansas City metro delivery may be available for a $10 fee. Delivery or meet-up location is arranged based on the customer’s location.
Shipping
Qualifying products may be shipped to customers located in Missouri. Shipped orders have a $50 minimum. Product and destination eligibility is confirmed before payment.
Allergies
Our home kitchen handles common allergens and uses shared equipment and preparation areas. We cannot guarantee an allergen-free environment. Customers should disclose allergy concerns before ordering.
Home Bakery
What the Missouri cottage-food notice means.
Prepared in a home kitchen
Missouri law provides exemptions for certain qualifying home-produced foods sold directly to consumers. Products sold under those exemptions are prepared in a home kitchen rather than a routinely inspected commercial food establishment. Applicable packaged items carry required producer, ingredient, quantity, and home-kitchen disclosures.
Not every food or fulfillment method necessarily qualifies for the same exemption, so refrigerated products, shipping, and specialty dietary orders are reviewed individually before confirmation.